PRIVACY POLICY

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. We do not store credit card details nor do we share customer details with any 3rd parties.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • · To personalize your experience (your information helps us to better respond to your individual needs)

  • · To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • · To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

  • · To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • · To administer a contest, promotion, survey or other site feature

  • · To send periodic emails

  • · The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

HOW DO WE PROTECT YOUR INFORMATION?

We are committed to protecting the privacy of the personal information we gain when you use the forms on this website or when you contact us by telephone or in person. By using this website, you agree to the use of this information in accordance with the relevant Data Protection Acts in Spain (which meet EU guidelines on handling personal data) Personal data collected through our website will be automatically be added to the record database of Palo Alto Marbella. The data we collect from you helps us assist your use of the site and improve the site generally. We will update your information whenever you ask us to so it is current, accurate and complete. We may from time to time contact you with more information on special offers and about our products and services. If you do not wish to receive this information, please write to us or email us at the addresses below

DO WE USE COOKIES?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the TriggerApp website you have viewed by placing a cookie on your machine. This cookie does not in anyway identify you or give access to your computer The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

GOOGLE ADWORDS

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Palo Alto Marbella website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

RIGHTS

You have the right to receive information about the processing of your personal data (e.g. origin, purpose, data processing methods). In addition, under certain circumstances, you may at any time object to the processing of your data in the future, restrict it or even demand that the data be deleted. Finally, you may also prevent at any time the sending of advertising material or the performance of market research or commercial communications.

In short, you have the right to:
– information,
– rectification,
– deletion,
– limitation of processing,
– data portability,
– opposition to the processing of your personal data,
– complaint to the supervisory authorities.

Please note that your right to erasure is subject to restrictions. For example, we are not obliged to delete any data that we are required to retain for legal retention periods or we are not permitted to do so. Data that we need to assert, exercise or defend legal claims are also excluded from your right of deletion.

In order to exercise the aforementioned rights and request information, you can write to the e-mail address sales@paloaltomarbella.com or to the postal address Calle Hotel Puente Romano, LOCAL 27, Marbella, 29602, Malaga. Likewise, users may revoke, rectify and cancel the processing of their data at any time.

YOUR CONSENT

By using our site, you consent to our online privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below.

Telephone us on:+34 902 102 322

Company information:

Palo Alto Marbella

Unidad de ejecución AU-6 “Arroyo Calero”

Carretera Marbella-Ojén A-335 km 4

29610 Ojén, Málaga

Spain